![]() ![]() High level of customer service experience, exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations. Knowledge of medical terminology preferredĪ desire and commitment to provide the highest level of satisfaction in quality service, caring and compassion to patients, their families and visitors.Įxcellent communication and organizational skills are essential in order to successfully communicate with a diverse patient population and workforce. STELLAR DATA RECOVERY GURGAON ADDRESS PCWorking knowledge of PC window applications sufficient to input and retrieve data.Ībility to partner with others as needed to trouble shoot and resolve general technology issuesĪbility to type a minimum of 30 words per minute (assessed at time of application) or demonstrable personal computer keyboard skills is preferred. May participate in patient outreach activities such as proactive patient calls to assist with health maintenance and care compliance.Īlso read HSBC POL - BA job opening in CGI Inc, (Pune, Maharashtra)Ībility to perform basic math sufficient to process insurance co-pays. May participate on committees and have a role in other Institute initiatives. Supports and adheres to compliance policies and procedures. providers, nurses and other support staff. Performs screening and scheduling of interpreter services.Įffectively collaborates and communicates with clinical staff, i.e. Supports and participates in process improvement efforts.įollows standards and guidelines for telephones etiquette and service when interacting with patients over the phone. Recruits, enrolls, and educates patients on M圜hart and Appointment Pass impacting utilization rates and enhancing the patient experience. Supports front-end technology utilization to promote understanding and comfort level in use by caregivers and providers. Performs point of service activities: visit preparation, co-pay collection, patient tracking and record tracking ensuring accuracy and an outstanding patient experience.įacilitates billing functions, accurately meeting compliance and organizational quality and productivity standards.Įnters and maintains confidential and accurate patient information including patient insurance, billing, and payment information.Įncourages patient utilization of front-end technology, provides guidance, encouragement, education and hands-on training. Performs patient registration, pre-visit, insurance verification, scheduling, arrival desk and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience. Proactively manages needs of patients and visitors in our waiting areas, seeking opportunities to interact with patients by actively greeting patients when appropriate, resolving patient issues and providing service recovery. STELLAR DATA RECOVERY GURGAON ADDRESS PROFESSIONALProactively assists patients to minimize patient issues.Ĭreates a welcoming and professional environment for our patients and visitors by demonstrating exceptional customer service based upon the expected service behaviors included in Cleveland Clinic’s START with Heart model. Professionally investigates, triages, and resolves patient issues using the established HEART Model, ensuring patient’s visit is an outstanding experience. Ensures stellar and efficient patient experience while reducing financial loss and ensuring compliance. Always represents Cleveland Clinic in a professional, caring and helpful manner. Demonstrates outstanding customer service skills and uses evolving technology to manage a wide range of patient requests including appointment scheduling, patient registration, way-finding, answering general questions and meeting needs. Provides a comprehensive, proactive, and “Patients First” experience for our patients and visitors. ![]() Also read Team Member - Finance job opening in Tata Communications, (Pune, Maharashtra) ![]()
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